DPLS 711 · Organizational Culture · Katie Reginato Cascamo
PhD Portfolio · Gonzaga University · School of Leadership Studies

Organizational Culture
& the Social Soil of Leadership

Course DPLS 711
Instructor Dr. JoAnn Danelo Barbour
Term Spring 2021
Program Doctor of Philosophy in Leadership Studies

Where Culture Meets the Interior Condition of Organizations

DPLS 711 deepened the understanding of how culture is not a backdrop to organizational life — it is organizational life. From Schein's layers of assumption to Hofstede's dimensions of national culture to Gannon's paradoxes of globalization, this course gave language for what had long been observed as a practitioner: that the invisible soil in which organizations grow determines nearly everything about how they function, how they lead, and who belongs.

The Paradox Reflection series — six 500-word argumentative essays — trained a discipline that carries into the dissertation and into practice: the ability to take a contested claim, commit to a position, marshal evidence, and write with precision under constraint.

Primary Text
Gannon · Paradoxes of Culture & Globalization
Theoretical Lens
Structural, interpretive, and postmodern frames
Artifacts
6 Paradox Reflection essays
Core Skill Developed
Argumentative writing under constraint

Culture is the social soil. Leadership begins with learning to read it — and the courage to tend what you find there.

Practitioner Synthesis · Courageous Steps · DPLS 711

Scholars Who Shaped the Inquiry

The course was anchored in canonical organizational culture theory, then pushed outward into cross-cultural complexity through GLOBE research and global paradox analysis — building the conceptual vocabulary that underlies both the dissertation and the Courageous Steps leadership development practice.

Required Text · Core

Organizational Culture and Leadership

Schein & Schein

The foundational framework for understanding cultural layers: artifacts, espoused values, and basic underlying assumptions. Schein's third level — the assumptions that operate below conscious awareness — became the most generative lens for the paradox essays and for the interior condition framework in Courageous Steps.

Required Text · Core

Cultures and Organizations: Software of the Mind

Hofstede, Hofstede & Minkov

Cross-cultural dimensions including uncertainty avoidance, individualism, and power distance applied to leadership behavior. Hofstede's uncertainty avoidance dimension became the analytical engine for the expat manager paradox — and for understanding how monocultural environments foreclose developmental possibility.

Required Text · Primary

Paradoxes of Culture and Globalization

Martin Gannon

The primary argument space for this course — fourteen chapters, each anchored in a cultural paradox demanding resolution through theoretical synthesis. Gannon's paradox method mirrors dissertation-level argumentation: commit to a position, marshal evidence, hold the tension without collapsing it.

Required Text · Empirical

Culture, Leadership, and Organizations: The GLOBE Study

House et al.

A 62-society empirical study linking cultural dimensions to leadership effectiveness across national and organizational contexts — grounding the course's theoretical claims in large-scale cross-cultural data and providing the evidentiary foundation for the globalization essays.

Primary Theorists
Edgar Schein Geert Hofstede Martin Gannon
Supporting Scholars
Martin, Frost & O'Neill Patrick Lencioni Richard Shweder House et al. · GLOBE Study Dale Carnegie
Methodological Lenses
Cultural Layer Analysis Paradox Method Cross-Cultural Dimensions Argumentative Writing Comparative Organizational Analysis

What the Course Asked For & What Was Brought to It

Course Objectives

Working Definition of Culture

Develop a functional and theoretically grounded definition of culture and organizational culture at local, institutional, and global levels — moving from definition toward critical application.

Multi-Philosophical Framing

Apply structuralist, interpretivist, and postmodern frames to analyze organizational culture phenomena — holding multiple lenses simultaneously without collapsing their productive tensions.

Data Collection & Analysis

Collect organizational or cultural data, analyze findings, and synthesize into coherent written argument — practicing the analytical discipline of doctoral-level scholarship.

Argumentative Precision

Practice the craft of dissertation-style argumentation through constrained, evidence-based reflective writing — developing the capacity to commit to a position and defend it rigorously.

Achieved Competencies

Insider/Outsider Cultural Analysis

Applied Schein, Shweder, and Martin et al. to examine how cultural belonging and exclusion function in organizational and geographic contexts — using sixteen years of outsider experience as primary analytical material.

Cross-Cultural Identity Navigation

Theorized the expat manager paradox through lived experience of cultural dislocation, uncertainty avoidance, and intercultural competence — demonstrating that domestic expatriation is as analytically rich as international displacement.

Executive Attribution Theory

Analyzed how servant-leadership and person-centered frameworks intersect with cultural norms around credit, success, and team trust — connecting Lencioni's trust-as-foundation model to cross-cultural leadership effectiveness research.

Globalization as Living Phenomenon

Grounded globalization theory in concrete organizational experience — retail, HR policy, regional development, and global neonatal advocacy — demonstrating that globalization operates simultaneously at visible and invisible levels.

Six Arguments for the Practice of Thinking

The Paradox Reflection assignment asked doctoral students to take a question from Gannon and reframe it as a committed argument — then defend that argument in 500 words. The discipline mirrors dissertation writing: thesis, evidence, synthesis, conclusion. Four of the six papers are featured here.

Paradox #1 · Gannon 2.12

Insiders do not understand their own cultures better than outsiders.

Do insiders understand their own cultures better than outsiders do?

Drawing on Shweder's cultural anthropology and Schein's theory of deeply embedded assumptions, this essay argues that familiarity breeds cultural blindness. Using sixteen years of experience as an outsider in communities shaped by values foreign to my own, I examined how insider comfort suppresses the critical detachment necessary for genuine cultural understanding. The dual-income spouse phenomenon in San Luis Obispo served as a case study in invisible cultural enforcement.

Schein · Shweder · Martin, Frost & O'Neill
Paradox #2 · Gannon 5.11

The expat manager can be at home everywhere and comfortable nowhere.

How can the expat manager be simultaneously at home anywhere in the world and fit comfortably nowhere?

This essay reframes cultural expatriation beyond the passport metaphor to explore domestic dislocation — the experience of living as a cultural outsider in one's own country. Through Hofstede's uncertainty avoidance dimension, I theorized how cultures that perceive difference as threat produce environments where intercultural competence becomes a liability rather than an asset, and how identity coherence must be anchored internally rather than mirrored by place.

Hofstede · Schein · Gannon
Paradox #3 · Gannon 3.7

Effective executives attribute success to others.

Do effective executives attribute success to themselves or others?

Grounding attribution theory in both cross-cultural leadership research and servant-leadership practice, this essay argues that the capacity to direct credit outward is not merely a soft skill — it is a structural competency that shapes organizational trust, retention, and performance. Schein's work on CEO culture, Lencioni's trust-as-foundation model, and the emerging emphasis on emotional intelligence in executive development all converge on the same conclusion: leadership effectiveness is relational, not positional.

Schein · Lencioni · Hofstede
Paradox #6 · Gannon 9.2

Globalization is not a myth — it shapes us in ways we do not always recognize.

Is globalization a myth?

This essay argues that globalization operates simultaneously at the level of retail standardization and invisible HR infrastructure. Drawing on personal experience in Bruges, Paris, and the Walmart-anchored economy of Northwest Arkansas, I examined how global business ideology infiltrates local culture — homogenizing consumer space while demanding adaptation in human resource practice. Schein and Gannon illuminate the tension between organizational efficiency and cultural particularity that globalization produces.

Gannon · Schein · Hofstede

What This Course Taught That Cannot Be Unlearned

01

The Invisible Is the Most Powerful

Schein's third level — basic underlying assumptions — is the level that actually governs organizational behavior. Most change efforts fail because they address artifacts while leaving assumptions untouched. This insight is central to the interior condition framework and to every Courageous Steps workshop on organizational culture.

02

Belonging Is a Leadership Issue

The insider/outsider paradox is not merely sociological — it is a leadership competency question. Who experiences belonging in an organization is a direct function of the assumptions leaders hold and the culture they sustain. This connects directly to servant-leadership scholarship and NICU family-centered care advocacy.

03

Trust Is Structural, Not Interpersonal

The attribution paradox essay pushed toward Lencioni's claim that trust is the foundation of real teamwork — but the deeper implication is that culture either makes trust possible or forecloses it. Servant-leaders who attribute success outward are not just being generous; they are building the social structures through which trust compounds.

04

The Global and the Local Are Always in Tension

Globalization essays demanded holding two truths simultaneously: the standardizing force of global capital, and the stubborn particularity of local culture. This paradox structure — where both poles are true and neither resolves — is one used in leadership development to help leaders hold complexity without collapsing it.

How This Course Lives in the Practice

The organizational culture canon of DPLS 711 did not remain in the academy. It gave theoretical structure to what had long been experienced and observed as a practitioner — that organizations have an interior life, and that the leader's job is to tend it with both courage and precision.

The frameworks from this course — Schein's cultural layers, Hofstede's dimensions, Gannon's paradox method — underpin the organizational culture consulting, workshop curriculum, and whole-person leadership development practice. When asking leaders about the "social soil" of their organizations, the question is Schein's. When exploring why change efforts collapse despite good intentions, the diagnosis is Gannon's. When naming the cost of exclusion to organizational performance, the evidence comes from Hofstede and the GLOBE studies.

Interior Condition
Schein's basic assumptions live below conscious awareness — mirroring the interior work that servant-leaders must undertake to lead authentically and without self-deception.
Social Soil
Organizational culture is the medium in which leadership either grows or fails. Gannon and Hofstede name the specific properties of that soil — and what makes it fertile or toxic.
Wholehearted Leadership
Attribution theory and trust research converge: leaders who give credit build the cultures where others can bring their full selves to work — and where belonging is structurally possible, not just rhetorically affirmed.
Trustworthy Leadership
Cross-cultural paradoxes make visible the assumptions that trustworthy leaders must examine — about belonging, power, difference, and accountability — before they can be trusted to tend other people's conditions.

Katherine E. Reginato Cascamo · Ph.D. Candidate, Leadership Studies · Gonzaga University · Courageous Steps